Privacy Policy
Effective Date: 05/15/25

At Big Valley Market and Fuel (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our store, use our services, or interact with our website and digital platforms.

1. Information We Collect

We may collect the following types of information:

Personal Information:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Payment information (e.g., credit/debit card details)

Non-Personal Information:

  • IP address

  • Browser type and version

  • Pages visited and time spent on our website

  • Device type and operating system

2. How We Use Your Information

We use the information we collect for purposes such as:

  • Providing products and services to you

  • Processing payments and transactions

  • Responding to your inquiries and customer service requests

  • Sending promotional communications (if you opt in)

  • Improving our website and services

  • Ensuring the security of our operations

  • Keeping track of analytics to better understand our audience.

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service providers who help us operate our business (e.g., payment processors, email service providers)

  • Law enforcement or regulatory agencies, if required by law

  • Business partners in the event of a merger, acquisition, or sale of assets

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze usage patterns. You can manage your cookie preferences through your browser settings.

5. Your Privacy Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your information

  • Opt out of marketing communications

  • Withdraw consent at any time (where applicable)

To exercise your rights, please contact us using the information below.

6. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We encourage you to review it periodically. Changes are effective when posted to this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Big Valley Market and Fuel
1119 Napo Way, Lakeport, CA 95453
[email protected]
707-327-0489

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